With AI-powered tools you can trust to secure your contact center from threats. Find customers, drive sales and manage all your agent activities on one screen with the Shopify integration. 535 Mission Street, 12th Floor, San Francisco, CA 94105. Talkdesk is recognized as a visionary in the Gartner Magic Quadrant for Contact Center as a Service (CCaaS). AI-Infused: Talkdesk iQ AppConnect ecosystem Market Leader Leader in Gartner CCaaS MQ G2 Crowd Winter 2020 Leader Forbes Cloud 100. talkdesk.com 9 We move fast to provide the industry with disruptive solutions that innovate the way enterprise contact centers deal with customer experience. We offer a global reach and client-specific branding. With a Talkdesk ecosystem that offers 60+ out-of-the-box integrations, 80+ offerings on AppConnect, plus endless options with Connections. Talkdesk.com is a Programming and Developer Software website . Our end-to-end approach sets a new Talkdesk may have patents, patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter herein. Partnership Growth. Through a purpose-built platform, Talkdesk helps you deliver a holistic customer experience journey that is unified and seamless. Except as expressly provided in any written license agreement from Talkdesk, the furnishing of this documentation does not give you any license to these patents, trademarks copyrights, or other . Talkdesk is focused on enabling best-in-class interactions between you and your customers, and we understand that external applications may be an important part of that experience. A multi industry solution that allows you to escalate easily from a web-cha. Free trial Textline Provide customized and productive customer interactions by displaying all relevant customer information on a single screen during the call, and remove the need for agents to switch between multiple applications to find the right customer data. Talkdesk AppConnect is the first full-service enterprise software marketplace for call center applications. Talkdesk Oracle SC Connector provides your marketing, sales and support teams with a toolset to keep customers at the center of everything they do. Talkdesk was also a leader in the 2020 Forrester Wave for CCaaS. San Francisco Bay Area. In total, Talkdesk has now raised $498 million in funding since its inception. Become a Partner Developer Talkdesk Partner Directory Partner Ecosystem As a voice-over studio, Digital Base Productions offers English, as well as multi-language voice-overs for your IVR, prompts, On Hold, PBX, Cloud and Contact Center messages. Enable agents with the most up-to-date, relevant customer information from within . these flexible solutions have two core capabilities: - securing transaction data delivered through voice interactions, typically through an agent-customer telephone engagement or ivr automated payment - the enablement of transactions served through digital channels, such as agent chat, chatbots and voicebots, sms and email, apps and web services, This year Talkdesk took a big step forward with its partner ecosystem, announcing what it calls "the first enterprise app store," Talkdesk AppConnect. Talkdesk automation-first solutions leverage AI to optimize your most critical customer service processes. Deepest Salesforce integration. Site is running on IP address 104.17.208.83, host name 104.17.208.83 ( United States) ping response time 15ms Good ping.Current Global rank is 81,009, category rank is 5,723, monthly . Estimated time: ~5 min. Talkdesk AppConnect is an industry-leading customer experience solutions marketplace featuring a broad range of advanced applications, out-of-the-box integrations, devices, and services that give businesses the flexibility to rapidly expand their contact center capabilities. Install the App through the AppConnect Marketplace or an Install Link sent to you via an email notification, and; Add intended Users on Talkdesk My Apps. A better way to integrate. Every partner app must connect to Talkdesk via Single Sign-On and provide automatic installation processes and provisioning for all Talkdesk users. . Empower agents by displaying all relevant customer information when a call is connected on a single screen, eliminating the need for agents to search multiple applications for the right information . Talkdesk xConnect is a SIP Trunking Gateway that gives you the flexibility to choose your preferred voice connection. Figure 1 - Builder Landing Page You can use Builder to register and manage/edit a partner app. Sep 2021 - Present11 months. When installing the App via AppConnect marketplace, and managing Users on Talkdesk "My Apps", your existing contract applies. Director, AppConnect. Talkdesk AppConnect is the customer experience solutions marketplace that connects you with a wide variety of contact center applications. Partners can provide this experience by properly interacting with event messages sent by Events API (as explained above). Talkdesk AppConnect Purchase Terms and Billing See All. Version 1 Contact Talkdesk Voice-overs for your IVR, On Hold, PBX, Cloud and Contact Center messages. This domain provided by godaddy.com at 2007-01-15T18:37:35Z (15 Years, 195 Days ago), expired at 2029-01-15T18:37:35Z (6 Years, 170 Days left). 60+ out-of-the-box integrations and AppConnect marketplace. AppConnect is a suite of applications from, to start, 16 hand-picked partners, all with a shared vision of making it easy for enterprises to try out new functionality in their call centers. Program Strategy - Owning the marketplace business unit and driving overall approach for business development . Provide a faster, more complete customer service experience with a real-time, two-way synchronization between the Shopify ecommerce platform and Talkdesk. Their global footprint and partner ecosystem means that their 1,800+ customers can provision agents anywhere in the world in minutes to deliver great CX. Adaptable. Taldesk is recognized as a leading Cloud Contact Center solution by industry analysts and reputable companies such as Gartner, Frost & Sullivan, Forrester, and more. With more than 80 available solutions, AppConnect provides enterprises . Talkdesk Outreach Connector empowers your marketing, sales, and support teams to be customer-centric. A Talkdesk partner is able to integrate with the Talkdesk systems (using Builder, accessing the Talkdesk APIs, registering an app, listing apps on the AppConnect Marketplace, etc.). In the past year, Talkdesk has expanded its ecosystem of resellers, cloud distributors, strategic alliances and AppConnect marketplace partnerships to more than 300 contracted partners and thousands of subagents, Carey said. Except as expressly provided in any written license agreement from Talkdesk, the furnishing of this documentation does not give you any license to . talkdesk.com 24 A better way to safeguard. xConnect allows you to take advantage of the world's most innovative cloud contact center technology while keeping your carrier relationships or existing on-premises devices, reducing costs and simplifying your cloud migration. Talkdesk AppConnect The first enterprise app store Connect your Talkdesk contact center with a suite of industry-leading apps WATCH VIDEO Featured solutions auvious 1-Click video calls for customer engagement & support. Key features Talkdesk may have patents, patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter herein. You only need a Talkdesk account to install a partner app. This course covers the fundamentals of AppConnect, Talkdesk's enterprise software marketplace for call center applications, including how to install and manage apps.

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